Terms & Conditions


Please read these conditions carefully before using Tickorders.com owned & run/operated by ‘Digioutreach LLP’ (“LLP”), an LLP duly incorporated in India, which is an “Online Hyper-Local Intermediary’ in accordance with the meaning of “Intermediary” envisaged under Section 2(w) of the Information Technology Act, 2000, as amended from time to time (“Online Hyper-Local Intermediary”). Further, for the purposes of clarity, it is hereby being stated that the Tickorders.com is not engaged in any form of e-commerce business and is merely an Online Hyper-Local Intermediary (defined above). The details of Tickorders.com as an Online Hyper-Local Intermediary have been provided under Clause 2 of these ‘terms and conditions’ (“Terms”). These Terms govern your access to and use of the Tickorders.com that link to or reference these Terms.

These Terms are an electronic record in terms of Information Technology Act, 2000 and rules (“IT Act”) there under as applicable and the amended provisions pertaining to electronic records in various statutes as amended by the IT Act. This electronic record is generated by a computer system and does not require any physical or digital signatures. By merely using or browsing on the Tickorders.com, you signify your agreement to be bound by these Terms.

This document is published in accordance with the provisions of Rule 3 (1) of the Information Technology (Intermediaries guidelines) Rules, 2011.

PLEASE NOTE THAT YOUR USE OF THE TICKORDERS.COM DEEMS TO SIGNIFY YOUR ACCEPTANCE TO OUR TERMS. By agreeing to these Terms, you also agree to our other policies of the Tickorders.com; including but not limited to, (i) Privacy Policy, as amended from time to time; (ii) Cookie Policy; and (iii) any other policy prepared by the LLP and uploaded.

1 Terminology

For the purpose of these Terms, wherever the context so requires “You” or “User” shall mean any natural or legal person who has browsed or agreed to become a user on the Tickorders.com by providing Registration Data while registering on the Tickorders.com as Registered User through a mobile system.

The term “We”, “Us”, “Our” shall mean the Tickorders.com owned and operated by the LLP in India and/or its affiliates.

The headings are for convenience only and shall not affect the interpretation of terms and conditions.

2 Eligibility of Membership

Use of the Tickorders.com is available only to persons who can form legally binding contracts under Indian Contract Act, 1872. Persons who are “incompetent to contract” within the meaning of the Indian Contract Act, 1872 are not eligible to use Tickorders.com. If you are a minor i.e. under the age of 18 years, you shall not register as a User of the Tickorders.com and shall not transact on or use the Tickorders.com.

As a minor, if you wish to use or transact on Tickorders.com, such use or transaction may be made by your legal guardian or parents on the Tickorders.com. We reserve the right to terminate your membership and / or refuse to provide you with access to the Tickorders.com if it is discovered by us that you are under the age of 18 years.

3 Nature of Tickorders.com

Please note that Tickorders.com is an Online Hyper-Local Intermediary listing hyper-local products of various merchants (i.e. the “Seller”) and qualifies as an “Intermediary” within the meaning of an “Intermediary” envisaged under Section 2(w) of the IT Act. Hence, the Tickorders.com shall comply with all rules and regulations of an “Intermediary” envisaged under Section 2(w) of the Information Technology Act, 2000 and rules framed thereunder.

However, without prejudice to the foregoing, the LLP wishes to clarify that as it is an Online Hyper-Local Intermediary, therefore, any services being rendered through Tickorders.com should not be construed as engaging in the business of “E-Commerce”. In light of the foregoing, the LLP wishes to clarify the following:

  1. Tickorders.com is merely an “Intermediary” envisaged under Section 2(w) of the Information Technology Act, 2000, which merely lists the product to be sold by the seller who registers with the Tickorders.com but does not own the product per se. Hence, the limited role of the Tickorders.com is to connect the buyer and the Seller.
  2. In light of the foregoing, you agree that any liability in relation to the product being sold on the Tickorders.com in accordance with the applicable laws (“Product Liability”) would be of the ‘Seller’ and in case of any deficiency of goods/products, You agree to pursue any such actions against the ‘Seller’ and not the Tickorders.com / LLP.
  3. You further agree and acknowledge that the Tickorders.com is only a facilitator/intermediary and is not and cannot be a party to or control in any manner any transactions on the Tickorders.com. Accordingly, the contract of sale of products on the Tickorders.com shall be a strictly bipartite contract between You and the Buyer/Seller on the Tickorders.com.
  4. You further agree and acknowledge that all the ‘discounts/coupons (if any)’ on the Tickorders.com/ prices at which the products are being sold by the ‘Seller’ on the Tickorders.com is merely an “invitation to an offer” in accordance with the Indian Contract Act, 1872 and shall not be construed to be an “offer” in accordance with the Indian Contract Act, 1872. Hence, in light of the foregoing, when a Buyer/Seller agrees to purchase/Sale any product listed on the Tickorders.com, that would be termed as a ‘valid offer’ under the Indian Contract Act, 1872 and after doing so it is upon the ‘Seller’ to accept the said ‘valid offer’ or reject the ‘valid offer’. In this regard, note that if the ‘Seller’ accepts the said ‘valid offer’, then only it would tantamount to be a ‘valid contract’ as per the Indian Contract Act, 1872.
  5. Your correspondence or business dealings with, or participation in promotions of, Sellers / Buyers found on or through the Tickorders.com, including payment and delivery of related products or services, and any other terms, conditions, warranties or representations associated with such dealings, are solely between You and such Sellers / Buyers. We shall not be responsible or liable for any loss or damage of any sort incurred as the result of any such dealings or as the result of the presence of such Sellers / Buyers on the Tickorders.com.

4 User Account

In the event You, wish to be a registered User, You will be required to share your personal details to access the Tickorders.com by registering on Tickorders.com. You agree that you are responsible for maintaining the confidentiality of your account and password and for restricting access to your mobile to prevent unauthorized access to your account when you use Tickorders.com.

Tickorders.com grants you a limited sub-license to access and make personal use of the content therein and not to download (other than page caching) or modify it, or any portion of it, except with express written consent of the LLP.

You agree to accept responsibility for all activities that occur under your account or password.

You should take all necessary steps to ensure that the password is kept confidential and secure and should inform us immediately if you have any reason to believe that your password has become known to anyone else, or if the password is being, or is likely to be, used in an unauthorized manner. Please ensure that the details you provide us are correct and complete and inform us immediately of any changes to the information that you provided when registering.

This license does not include any resale or commercial use of Tickorders.com or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this site or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools. Tickorders.com or any portion of this Tickorders.com may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without an express written consent of the LLP.

The LLP reserves the right to refuse access to Tickorders.com, terminate accounts, remove or edit content at any time without notice if we have a reasonable belief that your account is being used for unauthorized purposes.

5 Usage Conduct

You shall solely be responsible for maintaining the necessary mobile equipment and Internet connections that may be required to access, use and transact on the Tickorders.com

  1. You agree, undertake and confirm that Your use of Tickorders.com shall be strictly governed by the following binding principles:

You shall not host, display, upload, modify, publish, transmit, update, or share any information which:

  1. belongs to another person and to which You does not have any right to;
  2. is grossly harmful, harassing, blasphemous, defamatory, obscene, pornographic, paedophilic, libelous, invasive of another’s privacy, hateful, or racially, ethnically objectionable, disparaging, relating or encouraging money laundering or gambling, or otherwise unlawful in any manner whatever; or unlawfully threatening or unlawfully harassing including but not limited to ‘indecent representation of women’ within the meaning of the Indecent Representation of Women (Prohibition) Act, 1986;
  3. is misleading in any way;
  4. is patently offensive to the online community, such as sexually explicit content, or content that promotes obscenity, pedophilia, racism, bigotry, hatred or physical harm of any kind against any group or individual;
  5. harasses or advocates harassment of another person;
  6. involves the transmission of ‘junk mail’, ‘chain letters’, or unsolicited mass mailing or ‘spamming’;
  7. promotes illegal activities or conduct that is abusive, threatening, obscene, defamatory or libelous;
  8. infringes upon or violates any third party’s rights [including, but not limited to, intellectual property rights, rights of privacy (including without limitation unauthorized disclosure of a person’s name, email address, physical address or phone number) or rights of publicity];
  9. promotes an illegal or unauthorized copy of another person’s copyrighted work (see ‘Copyright complaint’ below for instructions on how to lodge a complaint about uploaded copyrighted material), such as providing pirated computer programs or links to them, providing information to circumvent manufacture-installed copy-protect devices, or providing pirated music or links to pirated music files;
  10. contains restricted or password-only access pages, or hidden pages or images (those not linked to or from another accessible page);
  11. provides material that exploits people in a sexual, violent or otherwise inappropriate manner or solicits personal information from anyone;
  12. provides instructional information about illegal activities such as making or buying illegal weapons, violating someone’s privacy, or providing or creating computer viruses;
  13. contains video, photographs, or images of another person (with a minor or an adult).
  14. tries to gain unauthorized access or exceeds the scope of authorized access to the Tickorders.com or to profiles, blogs, communities, account information, bulletins, friend request, or other areas of the Tickorders.com or solicits passwords or personal identifying information for commercial or unlawful purposes from other users;
  15. engages in commercial activities and/or sales without Our prior written consent such as contests, sweepstakes, barter, advertising and pyramid schemes, or the buying or selling of ‘virtual’ products related to Tickorders.com. Throughout this Terms of Use, LLP’s prior written consent, means a communication coming from LLP’s authorized person, specifically in response to Your request, and specifically addressing the activity or conduct for which You seek authorization;
  16. solicits gambling or engages in any gambling activity which We, in Our sole discretion, believes is or could be construed as being illegal;
  17. interferes with another USER’s use and enjoyment of the Tickorders.com or any other individual’s User and enjoyment of similar services;
  18. refers to any website or URL that, in Our sole discretion, contains material that is inappropriate for the Tickorders.com or any other website, contains content that would be prohibited or violates the letter or spirit of these Terms of Use.
  19. harm minors in any way;
  20. infringes any patent, trademark, copyright or other proprietary rights or third party’s trade secrets or rights of publicity or privacy or shall not be fraudulent or involve the sale of counterfeit or stolen products;
  21. violates any law for the time being in force or shall be false, inaccurate or misleading;
  22. deceives or misleads the addressee/ users about the origin of such messages or communicates any information which is grossly offensive or menacing in nature;
  23. impersonate another person;
  24. contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer resource; or contains any Trojan horses, worms, time bombs, cancelbots, easter eggs or other computer programming routines that may damage, detrimentally interfere with, diminish the value of, surreptitiously intercept or expropriate any system, data or personal information;
  25. threatens the unity, integrity, defense, security or sovereignty of India, friendly relations with foreign states, or public order or causes incitement to the commission of any cognizable offense or prevents investigation of any offense or is insulting any other nation.
  26. shall directly or indirectly, offer, attempt to offer, trade or attempt to trade in any item, the dealing of which is prohibited or restricted in any manner under the provisions of any applicable law, rule, regulation or guideline for the time being in force.
  27. shall create liability for Us or cause Us to lose (in whole or in part) the services of Our internet service provider (‘ISPs’) or other suppliers;
  28. You shall not use any program, algorithm or methodology, or any similar or equivalent manual process, to copy or in any way reproduce or circumvent the navigational structure or presentation of the Content on the Tickorders.com, to obtain or attempt to obtain any data or information about Tickorders.com or the Content through any means other than that which has been purposely made available through Tickorders.com. We reserve Our right to bar any such activity.
  29. You shall not attempt to gain unauthorized access to any portion or feature of Tickorders.com, or any other systems or networks connected to Tickorders.com, by hacking, password ‘mining’ or any other illegitimate means.
  30. You shall not probe, scan, or test the vulnerability of Tickorders.com or any network connected to the Tickorders.com nor breach the security or authentication measures on the Tickorders.com or any network connected to the Tickorders.com. You may not reverse look-up, trace or seek to trace any information on any other User of or visitor to Tickorders.com, or any other customer, including any account on the Tickorders.com not owned by You, to its source, or exploit the Tickorders.com or any service or information made available or offered by or through the Tickorders.com, in any way where the purpose is to reveal any information, including but not limited to personal identification or information, other than Your own information, as provided for by the Tickorders.com.
  31. You shall not make any negative, denigrating or defamatory statement(s) or comment(s) about Us or the brand name or domain name used by Us including the terms Tickorders.com, Tickorders, Digioutreach LLP, Digioutreach or otherwise engage in any conduct or action that might tarnish the image or reputation, of Tickorders.com or Sellers on the platform or otherwise tarnish or dilute any Tickorders.com’s trade or service marks, trade name and/or goodwill associated with such trade or service marks, trade name as may be owned or used by us. You agree that You will not take any action that imposes an unreasonable or disproportionately large load on the infrastructure of the Tickorders.com or systems or networks, or any systems or networks connected to Tickorders.com.
  32. You agree not to use any device, software or routine to interfere or attempt to interfere with the proper working of the Tickorders.com or any transaction being conducted on the Tickorders.com, or with any other person’s use of the Tickorders.com.
  33. You may not forge headers or otherwise manipulate identifiers in order to disguise the origin of any message or transmittal You send to Us on or through the Tickorders.com or any service offered on or through the Tickorders.com. You may not pretend that You are, or that You represent, someone else, or impersonate any other individual or entity or access the Tickorders.com through another user’s account, unless authorized to do so.
  34. You may not use the Tickorders.com or any content for any purpose that is unlawful or prohibited by these Terms of Use or to solicit the performance of any illegal activity or other activity which infringes the rights of Digioutreach LLP and/or others.
  35. You shall at all times ensure full compliance with the applicable provisions of the Information Technology Act, 2000 and rules thereunder as applicable and as amended from time to time and also all applicable Domestic laws, rules and regulations (including the provisions of any applicable Exchange Control Laws or Regulations in Force) and International Laws, Foreign Exchange Laws, Statutes, Ordinances and Regulations (including, but not limited to Sales Tax/VAT, Income Tax, Octroi, Service Tax, Central Excise, Custom Duty, Local Levies) regarding Your use of Our service and Your listing, purchase, solicitation of offers to purchase, and sale of products or services. You shall not engage in any transaction in an item or service, which is prohibited by the provisions of any applicable law including exchange control laws or regulations for the time being in force.
  36. From time to time, You shall be responsible for providing information relating to the products or services proposed to be sold by You. In this connection, You undertake that all such information shall be accurate in all respects. You shall not exaggerate or over emphasize the attributes of such products or services so as to mislead other Users in any manner.
  37. You shall not engage in advertising to or solicitation of, other Users of the Tickorders.com to buy or sell any products or services, including, but not limited to, products or services related to that being displayed on the Tickorders.com or related to us. You may not transmit any chain letters or unsolicited commercial or junk email to other users via the Tickorders.com. It shall be a violation of these Terms of Use to use any information obtained from the Tickorders.com in order to harass, abuse, or harm another person, or in order to contact, advertise to, solicit, or sell to another person other than Us without Our prior explicit consent. In order to protect Our Users from such advertising or solicitation, We reserve the right to restrict the messages or emails which a user may send to other Users in any 24-hour period to a number which We deem appropriate in our sole discretion. You understand that We have the right at all times to disclose any information (including the identity of the persons providing information or materials on the Tickorders.com) as necessary to satisfy any law, regulation or valid governmental request. This may include, without limitation, disclosure of the information in connection with the investigation of alleged illegal activity or solicitation of illegal activity or in response to a lawful court order or subpoena. In addition, We can (and You hereby expressly authorize Us to) disclose any information about You to law enforcement or other government officials, as we, in Our sole discretion, believe necessary or appropriate in connection with the investigation and/or resolution of possible crimes, especially those that may involve personal injury.

6 Warranties for working of Tickorders.com

On Tickorders.com, all the materials and products (including but not limited to software) and services, included on or otherwise made available through Tickorders.com are provided on “as is” and “as available” basis without any representation or warranties, express or implied except otherwise specified in writing.

Without prejudice to the foregoing paragraph, Tickorders.com does not warrant that:

  1. Tickorders.com will be constantly available, or available at all; or
  2. The information on Tickorders.com is complete, true, accurate or non-misleading.

The Tickorders.com / LLP (as the case may be) will not be liable to you in any way or in relation to the contents of, or use of, or otherwise in connection with, the Tickorders.com. The Tickorders.com / LLP (as the case may be) does not warrant that its site; information, content, materials, product (including software) or services included on or otherwise made available to you through the Tickorders.com; their servers; or electronic communication sent from us are free of viruses or other harmful components, despite our best efforts to prevent these incidents.

You will be required to enter a valid phone number while placing an order on the Tickorders.com. By registering your phone number with us, you consent to be contacted by us via phone calls and/or SMS notifications, in case of any order or shipment or feedback or delivery related updates.

7 Suspension, Termination or Cancellation

Tickorders.com may suspend, cancel, or terminate your account registered with us, with or without notices if we believe in good faith that (a) that you breach any of these Terms and other policies.

8 Intellectual Property Rights

Content included on Tickorders.com, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of Tickorders.com / LLP and is protected by India and international copyright, authors’ rights, and database right laws.

The compilation of all the content on Tickorders.com is the exclusive property of Tickorders.com / LLP and is protected by laws of India and international copyright and database right laws. All software used on Tickorders.com is the property of Tickorders.com, its affiliates or its software suppliers and is protected by India and international copyright and author’ rights laws.

You may not systematically extract/ or re-utilize parts of the contents of the Tickorders.com without LLP’s express written consent. In particular, you may not utilize any data mining, robots, or similar data gathering and extraction tools to extract (whether once or many times) for re-utilization of any substantial parts of Tickorders.com, without LLP’s express written consent. You may also not create and/ or publish your own database that features substantial (eg: prices and product listings) parts of Tickorders.com without LLP’s express written consent.

Our Trademarks at various Jurisdictions and you cannot use the trademark for commercially exploiting your interests without our express permission. We reserve our right to initiate legal proceedings if we discover any IPR infringement or passing off.

We respect the intellectual property of others. If you believe that your intellectual property rights have been used in a way that gives rise to concerns of infringement, contact the Grievance Officer (details enclosed below)

In accordance with Information Technology Act 2000 and rules made thereunder, the name and contact details of the Grievance Officer are provided below:

Name: Kapil Chandak

Address: 1401, Tulip 1, Haware Estate, Oppo Vedant Hosp, Kasarvadavali, Ghodbunder Rd.Thane west. 400615.

Mail Id: Support@Tickorders.com

Contact Number: +91 9967555719

(hereinafter referred to as the “Grievance Officer”)

In this regard, please note that the Grievance Officer may be contacted by You for any grievance that you may have while using the services of the Tickorders.com.

9 Reviews, Feedback, Submissions

All reviews, comments, feedback, suggestions, ideas, and other submissions disclosed, submitted or offered on the Tickorders.com or otherwise disclosed, submitted or offered in connection with use of the Site (collectively, the “Comments”) shall be and remain the property of the LLP. Such disclosure, submission, or offer of any Comments shall constitute an assignment to the LLP of all rights, titles, and interests in all copyrights and other intellectual properties in the Comments.

The LLP will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way.

You hereby agree that while writing reviews/feedbacks/submissions, you shall not violate any condition of our Terms or any applicable policy and would not engage in the following:

  1. Writing a fake review, trading reviews with other businesses, or compensating someone or being compensated to write a review;
  2. Violate any third party’s rights, including any breach of confidence, copyright, trademark, patent, trade secret, privacy right, right of publicity, or any other intellectual property or proprietary right;
  3. Threaten, stalk, harm, or harass others, or promote bigotry or discrimination;
  4. Promote a business or other commercial venture or event, or otherwise use the Site for commercial purposes, except with written permission from the LLP.
  5. Send bulk emails, surveys, or other mass messaging, whether commercial in nature or not; engage in keyword spamming, or otherwise attempt to manipulate the Tickorders.com results or any third party website;
  6. Solicit personal information from minors, or submit or transmit pornography; or violate any applicable law.

10 Contents Of Tickorders.com

Solely to enable Us to use the information You supply Us with so that we are not violating any rights You might have in Your Information, You agree to grant Us a non-exclusive, worldwide, perpetual, irrevocable, royalty-free, sub-licensable (through multiple tiers) right to exercise the copyright, publicity, database rights or any other rights You have in Your Information, in any media now known or not currently known, with respect to Your Information. We will only use Your information in accordance with the Terms of Use and Privacy Policy applicable to the use of the Tickorders.com.

LLP and its licensees’ may publicly display advertisements and other information adjacent to or included with Your Content. The LLP takes no warranties on the content of such advertisements. You are not entitled to any compensation for such advertisements. The manner, mode, and extent of such advertising are subject to change without specific notice to you. Here, “Content” means text, images, photos, audio, music, video, and all other forms of data or communication. “Your/User Content” means Content that you submit or transmit to, through, or in connection with the service, such as videos, commentary, ratings, reviews, invitations, messages, and information that you publicly display or displayed in your account profile.

We reserve the right, but have no obligation, to monitor the materials posted on the Tickorders.com.  LLP shall have the right to remove or edit any content that in its sole discretion violates, or is alleged to violate, any applicable law or either the spirit or letter of these Terms of Use. Notwithstanding this right, YOU REMAIN SOLELY RESPONSIBLE FOR THE CONTENT OF THE MATERIALS YOU POST ON THE TICKORDERS.COM  AND IN YOUR PRIVATE MESSAGES. Please be advised that such Content posted does not necessarily reflect LLP’s views. In no event shall LLP assume or have any responsibility or liability for any Content posted or for any claims, damages, or losses resulting from use of Content and/or appearance of Content on the Tickorders.com. You hereby represent and warrant that You have all necessary rights in and to all Content which You provide and all information it contains and that such Content shall not infringe any proprietary or other rights of third parties or contain any libelous, tortious, or otherwise unlawful information.

As a registered Seller, you are allowed to list item(s) for sale on the Tickorders.com in accordance with the Policies which are incorporated by way of reference in this Terms of Use. You must be legally able to sell the item(s) you list for sale on Tickorders.com. You must ensure that the listed items do not infringe upon the intellectual property, trade secret, or other proprietary rights or rights of publicity or privacy rights of third parties. Listings may only include text descriptions, graphics, and pictures that describe your item for sale. All listed items must be listed in an appropriate category on the Tickorders.com. All listed items must be kept in stock for successful fulfillment of sales.

The listing description of the item must not be misleading and must describe the actual condition of the product. If the item description does not match the actual condition of the item, you agree to refund any amounts that you may have received from the Buyer. You agree not to list a single product in multiple quantities across various categories on the Tickorders.com. LLP reserves the right to delete such multiple listings of the same product listed by you in various categories.

11 Return & Refund, Cancellation

The LLP takes no responsibility for the products sold by the sellers to buyers on Tickorders.com. Items once sold cannot be returned, monitored through the LLP. We encourage the Users to check with the particular Seller about their returns and refund policy before making a purchase through them.

However, if we suspect any fraudulent transaction by any User or any transaction, which defies the terms of using the Tickorders.com, we at our sole discretion reserve the right to cancel such orders. We may maintain a negative list of all fraudulent transactions and Users and will deny access to them or cancel any orders placed by them.

12 Payment

While availing any of the payment method/s available on the Tickorders.com, we will not be responsible or assume any liability, whatsoever in respect of any loss or damage arising directly or indirectly to you due to any of the following:

  1. Lack of authorization for any transaction/s; or
  2. Exceeding the preset limit mutually agreed by You and between “Bank/s”; or
  3. Any payment issues arising out of the transaction; or
  4. The decline of transaction for any other reason/s.

Please note that:

  1. Transactions, transaction price, and all commercial terms such as delivery, dispatch of products, and/or services are as per principal to principal bipartite contractual obligations between Buyer and Seller and payment facility is merely used by the You and Seller to facilitate the completion of the transaction. Use of the payment facility shall not render the LLP liable or responsible for the non-delivery, non-receipt, non-payment, damage, breach of representations and warranties, non-provision of after sales or warranty services or fraud as regards the products and /or services listed on Tickorders.com.
  2. You have specifically authorized the Tickorders.com or its service providers to collect, process, facilitate and remit payments and / or the transaction price electronically or through cash on delivery to and from other Users in respect of transactions through payment facility. Your relationship with Tickorders.com is on a principal to principal basis and by accepting these Terms you agree that Tickorders.com is an independent contractor for all purposes, and does not have control of or liability for the products or services that are listed on Tickorders.com that are paid for by using the payment facility. Tickorders.com does not guarantee the identity of any User nor does it ensure that a User or Seller will complete a transaction.
  • You understand, accept and agree that the payment facility provided by Tickorders.com is neither a banking nor financial service but is merely a facilitator providing an electronic, automated online electronic payment, receiving payment through cash On delivery, collection, and remittance facility for the transactions on the Tickorders.com using the existing authorized banking infrastructure and Credit Card payment gateway networks. Further, by providing a payment facility, Tickorders.com is neither acting as trustees nor acting in a fiduciary capacity with respect to the transaction or the transaction price.

All Valid Credit / Debit/ Cash Card/ and other payment instruments are processed using a Credit Card payment gateway or appropriate payment system infrastructure and the same will also be governed by the terms and conditions agreed to between the Buyer and the respective Issuing Bank and payment instrument issuing company.

All Online Bank Transfers from Valid Bank Accounts are processed using the gateway provided by the respective Issuing Bank which support the Payment Facility to provide these services to the Users. All such Online Bank Transfers on Payment Facility are also governed by the terms and conditions agreed to between Buyer and the respective Issuing Bank.

13 Indemnity and Release

You shall indemnify and hold harmless LLP / Tickorders.com, its subsidiaries, affiliates, and their respective officers, directors, agents, and employees, from any claim or demand, or actions including reasonable attorney’s fees, made by any third party or penalty imposed due to or arising out of your breach of these Terms or any document incorporated by reference, or your violation of any law, rules, regulations or the rights of a third party.

You hereby expressly release Tickorders.com/ the LLP or any of its affiliates or officers and representatives from any cost, damage, liability or other consequence of any of the actions/inactions of the Buyers, Vendors and specifically waiver any claims or demands that you may have in this behalf under any statute, contract or otherwise.

You are and shall remain, responsible for the Data/contents you maintain, Transactions you enter and use of Tickorders.com by you and you agree to indemnify the LLP and its affiliates against all claims, loss, and liabilities resulting from any Data you maintain, Transactions you enter and use of Tickorders.com by you.

Further, any reliance placed on Data/contents maintained and Transactions carried on Tickorders.com by a third party shall be at your sole risk and expense.

You are and shall remain, responsible for the content of any Comments you make and you agree to indemnify the LLP and its affiliates against all claims, loss, and liabilities resulting from any Comments you submit.

Further, any reliance placed on Comments available on the Tickorders.com from a third party shall be at your sole risk and expense.

We will not be responsible for any business loss (including loss of profits, revenue, contracts, anticipated savings, data, goodwill or wasted expenditure) or any other indirect or consequential loss to both you and us when you commenced using the Tickorders.com.

It is possible that other users (including unauthorized users or ‘hackers’) may post or transmit offensive or obscene materials on the Tickorders.com and that You may be involuntarily exposed to such offensive and obscene materials. It also is possible for others to obtain personal information about You due to your use of the Tickorders.com, and that the recipient may use such information to harass or injure You. We do not approve of such unauthorized uses, but by using the Tickorders.com You acknowledge and agree that We are not responsible for the use of any personal information that You publicly disclose or share with others on Tickorders.com.

We, Sellers, or any third party advertisers may display advertisements/contents and promotions on Tickorders.com. The manner, mode, and extent of advertising by Us on the Tickorders.com are subject to change. By clicking on any advertisements/content you may leave the Tickorders.com and be directed to an external application/website, or to an application/website maintained by an entity other than Tickorders.com. If you decide to visit any such website, you do so at your own risk and it is your responsibility to take all protective measures to guard against viruses or other destructive elements. We make no warranty or representation regarding and does not endorse, any linked websites or the information appearing thereon or any of the products or services described thereon. We make no warranty or representation regarding the merchantability, fitness for a particular purpose, availability, efficacy, reliability, the durability of any product or service advertised on the Tickorders.com.

14 Limitation of liability

Neither LLP  nor any of its Directors, Employees, Agents, Licensors or Merchants will be Liable for any damages of any kind, including without limitation to Direct, Indirect, Incidental, Punitive, and Consequential Damages, Arising Out of or in connection with the Terms, The Tickorders.Com, The Services, The Transaction Processing Service, The Inability To Use The Services Or The Transaction Processing Service, Or Those Resulting From Any Services Purchased Or Obtained Or Messages Received Or Transactions Entered Into Through The Services Beyond the value of Rs 10,000.

15 Governing Law, Jurisdiction & Dispute Resolution

These Terms are governed by and construed in accordance with the laws of India. You agree, as we do, to submit to the exclusive jurisdiction of the courts at Mumbai. In the event of a dispute, the LLP and User shall make all endeavors to reach an amicable settlement, if the dispute remains unresolved 15 (fifteen) days from when the dispute first arose, the LLP and the User shall opt for Arbitration under the Arbitration and Conciliation Act 1996 (“Act”), by appointing a sole Arbitrator in accordance with the Act. The Proceedings shall be conducted in English and to be held in Mumbai.

16 Amendment/Modification without prior notice

The Tickorders.com reserves the right to modify these Terms at any time with or without any further notice(s) by uploading the revised Terms on the Tickorders.com and it is Your duty to keep yourself aware of the revisions to the Terms of the Tickorders.com.

17 Profanity Policy

LLP prohibits the use of language that is racist, hateful, sexual, or obscene in nature in a public area.

This policy extends to text within listings, on Seller pages, and all other areas of the Tickorders.com that another User may view. If the profane words are part of a title for the item being sold, we allow Sellers to ‘blur’ out the bulk of the offending word with asterisks (i.e., s*** or f***).

Please report any violations of this policy to the correct area for review:

Report offensive Display Names

Report offensive language in a listing or otherwise

If a feedback comment; or any communication made between Users on the Tickorders.com; or email communication between Users in relation to transactions conducted on Tickorders.com contain profanity, please submit a request for action/removal.

Disciplinary action may result in the indefinite suspension of a User’s account, temporary suspension, or a formal warning.

LLP will consider the circumstances of an alleged policy violation and the user’s trading records before taking action.

Violations of this policy may result in Account suspension.

18 Miscellaneous

The Parties acknowledge and accept that electronic format shall be deemed an acceptable means of communication for the purposes of these Terms. Here, Parties means the User and the LLP.

When you use the Tickorders.com or send emails or other data, information, or communication to us, you agree and understand that you are communicating with us through electronic records and you consent to receive communications via electronic records from Us periodically and as and when required.

You grant us the right to communicate with you by email or by such other mode of communication, electronic or otherwise.

These Terms constitutes the complete and entire agreement between the Parties on the subject of ‘terms of usage of the Tickorders.com’ (save and except the other policies) and shall supersede any and all other prior understandings, commitments, representations or agreements, whether written or oral, between the Parties to these Terms.

If any provision of these Terms shall be found by any court or administrative body of competent jurisdiction to be invalid or unenforceable, such invalidity or enforceability shall not affect the other provisions of these Terms, which shall remain in full force and effect.

In no event will any delay, failure or omission (in whole or in part) in enforcing, exercising or pursuing any right, power, privilege, claim or remedy conferred by or arising under these Terms or by law, be deemed to be or construed as a waiver of that or any other right, so as to bar the enforcement of that, or any other right, power privilege, claim or remedy, in any other instance at any time or times subsequently.

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